Certificate 2 in Workplace Skills (BSB20120) and Certificate 3 Business (BSB30120)

Why should I study a Business-based Certificate?

This course prepares students with the skills and knowledge to build a career in the office environment and a variety of entry-level Business Services job roles. Certificate II Workplace Skills and Certificate 3 in Business training is conducted in a Simulated Business run by students with help from the teacher. Both certificates are nationally accredited vocational training. Our students get to experience the operations of ‘real-world’ business enterprise which we call Unique Simulated Business where our core function is selling corporate wear and embroidery.

By participating in our Simulated Business, students get to perform the full range of business transactions associated with the buying and selling of products and services. The products and services are traded as in a real business although no actual transfer of money or goods takes place. Students issue invoices, keep financial records, transfer monies, process electronic mail and develop skills in decision-making, group dynamics and working with others. Further skills are acquired in dedicated training sessions in Advanced Word Processing, Outlook, PowerPoint, MYOB and Excel.

A Certificate II Workplace Skills has been designed to provide students with the skills and knowledge to work in a variety of entry-level Business Services job roles such as junior administrative positions. It also designed to help develop the necessary skills in preparation for work for individuals who have not yet entered the workforce. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.

A Certificate 3 in Business prepares students to work in a variety of Business Services job roles to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. The course will provide students with a range of practical skills and knowledge applicable across a range of industry sectors such as workplace health and safety, producing business documents, customer service, creating electronic presentations, spreadsheets and working in a team environment.

Study modes:

Face-To-Face: 3 x 1 hour and 40-minute lessons a week for one year

SACE Credits and ATAR

  • Students receive a nationally recognised qualification
  • Certificate 2 in Workplace Skills: 40 Stage 1 SACE credits
  • Certificate 3 in Business: 65 Stage 2 SACE credits
  • Certificate 3 in Business can be contributed towards an ATAR

Where does a Business-based Certificate lead?

  • A completion of Certificate 2 in Workplace Skill can lead to further studies at Certificate III level and/or seek employment as clerical assistants, receptionists, customer service and administration assistants and other junior roles in the business services industry.
  • A completion of Certificate 3 in Business Administration can lead to employment in a range of roles within the business services industry such as an administration officers, business support officers, receptionists, customer service officers, personal assistants and. Students may also seek to undertake further studies in the business services industry.

What work will I do in a Business-based Certificate?

Certificate 2 in Workplace Skills

  • Students work through various office administration departments to deliver a service to customers, se digital technologies to communicate in a work environment, manage sales and marketing, use and maintain office equipment and technology, process and maintain records, issue invoices, keep financial records, transfer monies and develop skills in decision-making, group dynamics and working with others
  • Use business software applications: Document layout, file management. keyboard speed and accuracy development

to create and use spreadsheets for personal and business applications.

Certificate 3 in Business

  • Students work through various office administration departments to deliver and monitor a service to customers, , organise schedules, engage in workplace communication, design and produce business documents and develop skills in decision-making, group dynamics and working with others
  • Word Processing Advanced: Keyboard speed and accuracy is further developed. Document layouts includes displays, tables, mail merges and reports using multi-level numbering
  • Spreadsheet: An introduction using Microsoft Excel to design and produce spreadsheets
  • PowerPoint: Using Microsoft PowerPoint students learn to create professional electronic slideshows

What do other students think about Business-based Certificates?

I wish to express my thanks for your great teaching and assistance in both Business certificates. Last week I was offered the opportunity to join the casual Administration Pool and being paid for a few relevant hours. I am currently volunteering in Reception and using many of the skills that we were taught last year. Both Business certificates certainly gave me the practical training and confidence to learn this busy job. I also enjoyed the Simulated Business experience as it helped everything feel real. Thank you once again.

Leonie, student

Where can I find more information about Business-based Certificates?

For more detail about content and assessment, view the course information: