Why should I study Workplace Skills?
This course prepare students with the skills and knowledge to build a career in an office environment and a variety of entry-level business services job roles. Certificate II in Workplace Skills is conducted in a Simulated Business environment, run by students with help from the teacher. The certificate is nationally-accredited vocational training. Our students get to experience the operations of a ‘real-world’ business enterprise called ‘Unique Simulated Business’, where our core function is selling corporate wear and embroidery.
By participating in our simulated business, students get to perform the full range of business transactions associated with the buying and selling of products and services. The products and services are traded as per a real business, although no actual transfer of money or goods takes place. Students issue invoices, keep financial records, transfer monies, process electronic mail and develop skills in decision-making, group dynamics and working with others. Further skills are acquired in dedicated training sessions in Advanced Word Processing, Outlook, PowerPoint, MYOB and Excel.
Certificate II in Workplace Skills has been designed to provide students with the skills and knowledge to work in a variety of entry-level business services job roles such as junior administrative positions. It is designed to help develop the necessary skills in preparation for work for individuals who have not yet entered the workforce in a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.
Where does a Certificate II in Workplace Skills lead?
- Completion of Certificate II in Workplace Skills can lead to further studies at Certificate III level and/or to seek employment as clerical assistants, receptionists, customer service and administration assistants and other junior roles in the business services industry.
What work will I do in Certificate II in Workplace Skills?
- Students work through various office administration departments to deliver a service to customers, use digital technologies to communicate in a work environment, manage sales and marketing, use and maintain office equipment and technology, process and maintain records, issue invoices, keep financial records, transfer monies and develop skills in decision-making, group dynamics and working with others.
- Students use business software applications and learn skills in document layout, file management, keyboard speed and accuracy development.
What do other students think about Certificate II in Workplace Skills?
I wish to express my thanks for your great teaching and assistance in this certificate. Last week I was offered the opportunity to join the casual Administration Pool and being paid for a few relevant hours. I am currently volunteering in Reception and using many of the skills that we were taught last year. Certificate II in Workplace Skills certainly gave me the practical training and confidence to learn this busy job. I also enjoyed the Simulated Business experience as it helped everything feel real. Thank you once again.
Leonie, student
Where can I find more information about Certificate II in Workplace Skills?
For more detail about content and assessment, view the course information: