Why should I study a Certificate II in Workplace Skills?
This course prepare students with the skills and knowledge to build a career in an office environment and a variety of entry-level business services job roles. The Certificate II in Workplace Skills is a nationally-accredited qualification.
The course has been designed for students to gain foundational business skills that are valued across a range of industries. It will prepare them for their first job as an administrative assistant or to confidently return to the workforce with up-to-date technology and communication skills. Students will gain practical experience and develop specialist skills that gives them a competitive edge in the job market.
Where does a Certificate II in Workplace Skills lead?
- Completion of Certificate II in Workplace Skills can lead to further studies at Certificate III level and/or to seek employment as clerical assistants, receptionists, customer service and administration assistants and other junior roles in the business services industry.
What work will I do in Certificate II in Workplace Skills?
Students carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. This course will help students to understand the role and responsibility of administration support. These skills will enable students to perform a range of routine administrative tasks including WHS processes, customer service, information management, interpersonal communication, word processing, computing and work practices.
What do other students think about Certificate II in Workplace Skills?
I wish to express my thanks for your great teaching and assistance in this certificate. Last week I was offered the opportunity to join the casual Administration Pool and being paid for a few relevant hours. I am currently volunteering in Reception and using many of the skills that we were taught last year. Certificate II in Workplace Skills certainly gave me the practical training and confidence to learn this busy job. I also enjoyed the Simulated Business experience as it helped everything feel real. Thank you once again.Leonie, student
Where can I find more information about Certificate II in Workplace Skills?
For more detail about content and assessment, view the course information: